F A Q
FREQUENTLY ASKED QUESTIONS
DO YOU BUY OUTRIGHT?
No, we only work on consignment.
WHAT BRANDS DO YOU TAKE?
We take contemporary labels from J Crew to Chanel. The main criteria is that items are within the last 2 years of purchase.
WHAT PERCENTAGE DO YOU PAY WHEN MY ITEM SELLS?
Consignors earn 50% of the selling price. If an item sells for $499 or more, the consignor earns 60% of the selling price.
DO YOU CONSIGN JEWELRY?
Yes, we consign select fine, artisan and costume jewelry. Jewelry receives one 20% reduction after 60 days on the sales floor. Fine jewelry is best sold with a professional appraisal.
ARE THERE ITEMS YOU DON'T CONSIGN?
Yes, we are selective about the brands we accept. We do not accept items from Target, Gap and other lower priced brands. Additionally we do not consign furs, intimates, swimwear, or Bridal wear.
CAN I TAKE CONSIGNED ITEMS BACK BEFORE THEIR EXPIRATION?
No, we require all items to remain on the floor for the complete 90-day consignment period.
HOW DO YOU DETERMINE PRICES?
We price all items for our consignment market. Most prices are between 50 and 70% off retail prices.
WHAT IS THE MARKDOWN PROCESS?
Prices are reduced 20% off our original price after one month, and 50% off our original price after two months. The exception to this process is for handbags priced at $499 or higher and all jewelry on consignment. Handbags priced at $499 or higher receive only one 20% reduction and that is after 30 days on the sales floor. All jewelry only receives one markdown as well; a 20% reduction after 60 days on the sales floor.
CAN I MAKE AN OFFER?
No, all items are on consignment contract and follow the monthly markdown process.
WHEN ARE YOU GETTING MORE DESIGNER ITEMS IN?
We receive new designer items in our store everyday, so you never know when the perfect item will arrive!
CAN I MAKE A SPECIAL REQUEST?
No, due to volume of requests, we are no longer able to follow up with our special requests. We encourage all customers to subscribe to our blog and newsletter. Most of our designer items will be featured every Friday on our blog. Customers are always welcome to call our store directly to see if we have anything in our inventory that matches what you are looking for.
WHEN ARE YOUR SALES?
In addition to our regular markdown process, we have two store-wide sales a year. Our winter sale is thelast weekend in February, and our summer sale is the last weekend in August. For three days, Friday-Sunday, everything in our store is 50% off our original price. To be notified of our sales, please sign up for our newsletter or create a consignment account with us.
DO YOU DO ALTERATIONS?
No, but we can recommend exceptional tailors who can help you.